PRIVACY POLICY

Any term not defined in the present Privacy Policy shall have the same meaning, as attributed to it in the Terms of Use, for the purpose of interpretation and understanding of the present Privacy Policy. Notwithstanding the aforesaid, if any term is specifically defined in the present Privacy Policy, the said term shall have the meaning attributed to it in the Privacy Policy.

If any part of this Privacy policy is inconsistent with the terms of the Terms of Use, the terms of the Privacy Policy will prevail over the Terms of Use.

PREAMBLE

IN THIS PRIVACY POLICY, THE USE OF WORD "YOU" OR "YOUR" MAY MEAN AND INCLUDE THE USERS AND PRACTITIONERS, AS APPLICABLE.

• 1.COVERAGE & RIGHT TO AMEND

  • 1.1.This Privacy Policy ("Policy") shall apply to all Users and Practitioners accessing the Site.
  • 1.2.The Company does not knowingly collect information from persons below the age of 18 ("Child"), except the information which is provided by the Guardian of the Children through his/ her account. If you are a Child, please do not provide us with any information about yourself.
  • 1.3.The Company or any person, who on behalf of the Company collects, receives, possesses, stores, deals or handles personal information of the provider of information, shall be covered by this Policy for handling of or dealing in personal information including sensitive personal information.
  • 1.4. Nothing contained in this Policy shall have the effect of altering the provisions of any law for the time being in force in India.
  • 1.5.The Company reserves the right to alter / modify / amend this Policy and to apply any such changes to information previously collected, as permitted by law. If there are any changes to this Policy in the future, we will notify you by posting the changes on the Site and/or through any other mode, as the Company deems fit.

• 2.INTRODUCTION TO THE POLICY

  • 2.1.This Policy is published in compliance with applicable provisions of the Information Technology Act, 2000, Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 and the applicable provisions of the Indian Contract Act, 1872.
  • 2.2.The Company adheres to the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 while managing sensitive personal data or information of the Users.
  • 2.3.We do not require that you provide personal information, including sensitive personal information, to obtain access to public parts of the Site. However, to create any account on the Site for availing the Services provided by the Company through its Site, you will be required to submit personal information, including sensitive personal information.
  • 2.4.The "personal information" for the purpose of this Policy refers to any information by which you can be identified, such as your full name, address (city, state, PIN code), e-mail address, telephone number, your photographs, family information, etc.
  • 2.5.For the purposes of this Policy, following information shall be construed as "sensitive personal information":
    • 2.5.1.Your passwords;
    • 2.5.2.Financial information such as bank account number, credit card/ debit card number or other payment instruction details;
    • 2.5.3.Physical, physiological and mental health condition;
    • 2.5.4.Sexual orientation;
    • 2.5.5.Medical records and history;
    • 2.5.6.Biometric information;
    • 2.5.7.Any detail relating to the above clauses as provided to the Company for providing Services; and
    • 2.5.8.Any information received under any of the above clauses by the Company for processing or storage under a lawful contract or otherwise.
  • 2.6.You may however note that information freely available or accessible in the public domain, information furnished under the Right to Information Act, 2005 and information furnished under any other law for the time being in force, shall not be regarded as sensitive personal information under this Policy.
  • 2.7.The Company may collect personal information and data of its Users and Practitioners through resources accessible in the public domain, government or third parties. The Company shall not be responsible for any personal information that is indirectly or incidentally procured through such sources or the information that is available in the public domain.
  • 2.8.This Policy broadly provides for:
    • 2.8.1.Clear and easily accessible statements of its practices and policies;
    • 2.8.2.Types of personal information, including sensitive personal information;
    • 2.8.3.Purpose of collection and usage of such information;
    • 2.8.4.Access to sensitive personal data;
    • 2.8.5.Disclosure of such information;
    • 2.8.6.Transfer of information;
    • 2.8.7.Reasonable security practices and procedures;
    • 2.8.8.Consequences of not providing and withdrawal of such information; and
    • 2.8.9.Redressal of grievance.

• 3.CONSENT

  • 3.1.Submission of personal information to the Company, as defined above and subsequently in this document, including without limitation, personal information received during the course of your dealings and communication with or through the Site of the Company, will be treated as your having given permission for the use, storage, retention, processing and sharing of your personal information and data as set out in this Policy by the Company and its use by its group companies, subsidiaries and its affiliates. By providing your personal information, you are consenting to the terms of this Policy, which is also accessible at www.https://logintohealth.com.
  • 3.2.You are also consenting to the terms of this Policy for our continued use of all previously collected personal information, until specific withdrawal of the right granted by you under this Policy towards use of your personal information is intimated to the Company as per the terms of this Policy.
  • 3.3.In case you have provided or wish to provide any sensitive personal information as defined in this Policy, you are required to submit your consent for use of the same by the Company, its group companies, subsidiaries and its affiliates by checking (?) the "I Agree" box at the time of registration.
  • 3.4.If you do not agree with any of the term of this Privacy Policy at any time, please do not use any of the Services or give us any of your information.
  • 3.5.If you are registering an account or using the Site on behalf of an individual or entity other than yourself, you represent that you are authorized by such individual or entity to accept this Privacy Policy on such individual's or entity's behalf.
  • 3.6.Be advised, in case your question or consultation or health reports contain matters of high security risk or there is a high privacy concern, we suggest you do not use our Services.
  • 3.7.If you wish to withdraw your consent given to use your personal information and/or sensitive personal information or you wish to cancel your User account or Practitioner Account, contact us through the Contact Us form on our Site. We will retain your information for as long as your account with the Company is active and as needed to provide you with the Services. We shall not retain such information for longer than is required for the purposes for which the information may lawfully be used or is otherwise required under any other law for the time being in force. After a period of time, your data may be anonymized and aggregated, and then may be held by us as long as necessary for us, as permitted under the laws of India, to provide our Services effectively, but our use of the anonymized data will solely be for analytic purposes.
  • 3.8.If you have accidently submitted any such sensitive personal data or information to the Company prior to reading the privacy statements set out herein, and you do not agree with the terms of the Privacy Policy, then you may access, modify and delete such information by using the options provided on the Site. In addition, you can, send a request by using the Contact Us form on our Site and inquire whether the Company is in possession of your personal data, and you can request the Company to delete and destroy all such information.

• 4.ACCESS TO PERSONAL INFORMATION OR SENSITIVE PERSONAL INFORMA

  • 4.1.All sensitive personal information provided by you to the Company, can be made available to you on your request in writing, by sending us a request through the Contact Us form on our Site www.https://logintohealth.com for your review, correction, updation and amendment of such sensitive personal information.
  • 4.2.Any review or change connected to your sensitive personal information can be accessed via the Grievance Cell established under this Policy. A withdrawal option is also available in case you wish to withdraw your sensitive personal information from our database under the terms and conditions of this Policy.
  • 4.3.You can review your sensitive personal information provided to us and may correct, delete inaccuracies, or amend information by making the change on your account information page or by writing to us through the Contact Us form on our Site www.https://logintohealth.com.
  • 4.4.You may choose to unsubscribe from promotional communications that you receive from the Company by clicking the 'unsubscribe' link provided at the end of every such promotional communication or by writing to us through the Contact Us form on our Site www.https://logintohealth.com.
  • 4.5.This Privacy Policy is only applicable to the Site, and not to any other websites that you may be able to access from the Site or any website of logintohealth.com's partners, each of which may have their own privacy policies. This Privacy Policy applies to Services that are owned and operated by the Company. The Company does not exercise control over the sites displayed as search results or links from within its Services. If you decide to visit a third party website linked to the Site, you do so entirely at your own risk. The Company encourages the User and the Practitioner to read the privacy policy of that website.
  • 4.6.The Company may, in future, include other optional requests for information from the User or Practitioner to help the Company customize the Site to deliver personalized information and services to the User or Practitioner.

• 5.COLLECTION AND USAGE OF PERSONAL INFORMATION AND SENSITIVE PERSONAL INFORMATION

  • 5.1.The Company must collect, maintain, possess and process personal information including sensitive personal information through its Site for the following general purposes:
    • 5.1.1.To verify your identity and to check the veracity of information provided by you;
    • 5.1.2.To verify the identity of any third party and to check veracity of such information as provided by you or for you at your behest;
    • 5.1.3.To enable you to avail Services offered through the Site;
    • 5.1.4.To analyse usage and performance of the Site;
    • 5.1.5.To process your registration with the Site, including verifying if your e-mail address is active and valid;
    • 5.1.6.To enable you to provide feedback, read critics and User reviews;
    • 5.1.7.To improve the Site and our Services, to customize your experience of the Site;
    • 5.1.8.For internal business processes such as data analysis, audit, etc;
    • 5.1.9.To process and respond to your requests, grievances, complaints, improve our operations, and communicate about our activities, and services;
    • 5.1.10.For our affiliates, business partners and selected third parties to offer you Services;
    • 5.1.11.To seek your feedback or to contact you in relation to our activities and services;
    • 5.1.12.To send you electronic newsletters or any other advertising or promotional materials on behalf of us or third parties;
    • 5.1.13.For purposes disclosed at the time you provide your information or as otherwise set forth in this Policy;
    • 5.1.14.To comply with applicable laws and regulations, and requests of public and governmental authorities.
  • 5.2.The Company is collecting, maintaining, possessing and processing personal information including sensitive personal information through its Site also for the following specific purposes, as stated herein below:
    • 5.2.1.User Account Information:
      Prior to completion of any transaction on our Site, you will have to register and become a Registered User. When you register on the Site, you are required to create an account ("User Account") by entering your name, email address, mobile number, password, date of birth, gender, city, pincode, and certain other information collected by the Company (collectively "User Account Information"). The User Account Information, is used to help the Users describe/identify themselves to the Company and Practitioners. This information (excluding the password) is also used to:
      • 5.2.1.1.Provide Services effectively;
      • 5.2.1.2.For smooth functioning and maintenance of the Site;
      • 5.2.1.3.To customize the Site to make your experience safer and easier
      • 5.2.1.4.For smooth processing of the payment;
      • 5.2.1.5.Review and enhance the quality of our Services;
      • 5.2.1.6.Make disclosures as required by or in compliance with reasonable requests by regulatory bodies, or as otherwise required by law or regulation;
      • 5.2.1.7.Assist in the detection of any illegal activity;
      • 5.2.1.8.Send SMS, emails and notifications on your registered mobile number and email address pertaining to your registration, use of the Services, advertising and promotions activities.
    • 5.2.2.User Medical Information:
      • 5.2.2.1.In addition to the User Account related information, you may voluntarily choose to provide information to the Practitioners pertaining to your medical conditions, medical history, medical records, including medical reports including but not limited to lab tests, x-rays, and such other health records and any other information ("User Medical Information"). Collectively, the User Account Information, the User generated content, the Practitioner generated content and the User Medical Information will be referred to as "User Information".
      • 5.2.2.2.The User Medical Information enables the Practitioner to access their previous medical history and health related information.
      • 5.2.2.3.While the Company takes utmost care with respect to the security of the information you decide to upload, you understand that any information that you disclose on the Site is at your own risk. By uploading / sharing / disclosing your User Information on the Site, you hereby give your consent to the Company to store the User Information on the Company's servers.
      • 5.2.2.4.The Company will retain such User Information you upload on the Site for as long as it is needed;
        • 5.2.2.4.1.To fulfil the service you seek to avail through the Site;
        • 5.2.2.4.2.For commercial purposes after converting the aforesaid information into non-personally identifiable form for research, statistical analysis and business intelligence purposes;
        • 5.2.2.4.3.Understanding software usage patterns for improving the Services
        • 5.2.2.4.4.And for such other period as permitted under the laws of India.
    • 5.2.3.Usage history:
      • 5.2.3.1.The usage of the Services on the Site, including the history of the appointments made by or with you and any other information that you voluntarily choose to provide to us (such as information shared by you with us through emails or letters), through the use of the Services, are stored in the Company's servers.
      • 5.2.3.2.Such data is maintained for the purpose of administration of Services, customer support, research and development and for better listing of Practitioners and Labs.
    • 5.2.4.Transcripts of video and phone calls between Users and Practitioners:
      • 5.2.4.1.The records of electronic communications through the video and phone medium may be stored in the Company's servers and also on the servers of the third party, who are providing the communication services.
      • 5.2.4.2.Such records are maintained for the purpose of administration of Services, customer support, research and development and for better listing of Practitioners.
    • 5.2.5.The Company may also collect some "incidental information" about you, which includes, without limitation Device and usage information:
      • 5.2.5.1.IP address of the Device used to connect to the internet;
      • 5.2.5.2.Internet browser and its version;
      • 5.2.5.3.Operating system type;
      • 5.2.5.4.Device event information such as caches, system activity, hardware settings, browser language and the date and time of your request and referring URL;
      • 5.2.5.5.Cookies and/or pixel tags may be placed on your Device when you visit certain parts of our Site.
      • 5.2.5.6.Device and usage information and other information that does not personally identify the Users as an individual, is collected by the Company from the Users (such as, patterns of utilization) and is exclusively owned by the Company. The Company may also use such information in an aggregated or non-personally identifiable form for:
        • 5.2.5.6.1.Research, statistical analysis and business intelligence purposes, and may sell or otherwise transfer such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates.
        • 5.2.5.6.2.Research and development purpose
        • 5.2.5.6.3.Analyzing and sharing anonymized information with 3rd parties for commercial use.
    • 5.2.6.The User hereby consents to such use of such information by the Company.
    • 5.2.7.Account related information of Practitioner:
      • 5.2.7.1.Every Practitioner will have to register and create an Account ("Practitioner Account") to start using our Practitioner Services. When you create a Practitioner Account, you are required to enter your name, email address, mobile number, password, date of birth, gender, registration number, and certain other sensitive personal information collected by the Company (collectively "Practitioner Account Information"). The Practitioner Account Information, the Practitioner generated content or any other information generated, directly or indirectly, with respect to the Practitioner Account, during the process of obtaining Practitioner Services by the Practitioner, or otherwise shall be referred to as the Practitioner Information.
      • 5.2.7.2.The Company may also use Practitioner information in an aggregated or non-personally identifiable form for:
        • 5.2.7.2.1.Research, statistical analysis and business intelligence purposes, and may sell or otherwise transfer such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates.
        • 5.2.7.2.2.Research and development purpose.
        • 5.2.7.2.3.Contacting the Practitioners for taking feedback to improve our services.
        • 5.2.7.2.4.Understanding software usage patterns for improving the Services
    • 5.2.8.Practitioner Profile:
      • 5.2.8.1.Your personal profile describing your credentials, experience, academic background, awards, papers published, clinic address, contact details, hospital associations, availability, reviews and such other personally identifiable information shall be available for viewing by the Users and will be considered as information available in the public domain being non-confidential and non-proprietary. Providing additional information in your personal profile beyond what is required at registration is entirely optional and can be edited or deleted by you at any time.
      • 5.2.8.2.The Practitioner Profile, listed on the Site is not generated by the Company and is provided to the Company by Practitioners who wish to enlist themselves on the Site, or is collected by the Company from the public domain. The Company displays such information on its Site on an "as is" basis making no representation or warranty on the accuracy or completeness of the information. The Company will, however, take reasonable steps to ensure the accuracy and completeness of this information.
      • 5.2.8.3.The Practitioner Profile is used to help the Practitioners describe and identify themselves to provide User Services. This information is exclusively owned by the Company. The Company may also use such information for:
        • 5.2.8.3.1.Contacting Practitioners for marketing and offering new products or services.
        • 5.2.8.3.2.Understanding software usage patterns for improving services.
        • 5.2.8.3.3.Analyzing and sharing anonymized information with 3rd parties for commercial use.
        • 5.2.8.3.4.sending SMS, emails and notifications on your registered mobile number and email address pertaining to your registration, use of the services and promotions that are undertaken by the Company.
    • 5.2.9.Practitioner verification details:
      • 5.2.9.1.Pursuant to registration as a Practitioner on the Site, you need to provide certain information that enables us to verify your credentials and activate certain User Services. The information includes but is not limited to:
        • 5.2.9.1.1.Registration number and issuing authority
        • 5.2.9.1.2.Medical registration copy
        • 5.2.9.1.3.Latest certificate of medical degree
        • 5.2.9.1.4.Government identification
        • 5.2.9.1.5.Copy of the prescription pad
        • 5.2.9.1.6.Business card
      • 5.2.9.2.These verification details help the Company or any 3rd party service provider appointed by the Company to validate and verify your credentials prior to listing your information on the Site.
    • 5.2.10.Lab Information:
      • 5.2.10.1.The Company also obtains information from the Labs regarding the tests, their description, instruction details, their price, the discounts, address, contact details and such other information. This information listed on Site is displayed when Users search for Labs to book a medical test. Any information of the Lab, listed on the Site is not generated by the Company and is provided to the Company by Labs who wish to enlist themselves on the Site, or is collected by the Company from the public domain. The Company displays such information on its Site on an "as is" basis making no representation or warranty on the accuracy or completeness of the information. The Company will, however, take reasonable steps to ensure the accuracy and completeness of this information.
    • 5.2.11.When anyone visits the Site, as per the communication standards of the internet, our systems also log information like your browser, operating system and IP address and name of your ISP. The linkage between your IP address and your personally identifiable information is not shared with third parties. Notwithstanding the above, the Company may share some of the aggregate findings (not the specific data) in anonymized form (i.e., non-personally identifiable) with advertisers, sponsors, investors, strategic partners, analytic companies and others in order to help grow its business and to analyse overall trends to improve Services.
    • 5.2.12.The Site uses technologies like cookies (small files stored on your browser), web beacons, and unique device identifiers to identify your computer or device so we can deliver a better experience. The cookies however, do not store any personal information of the User or Practitioner.
    • 5.2.13.We may use third party website analytics services to understand how our Services are used. These website analytics services do not collect personal information that you do not voluntarily enter into the Site. These services do not track your browsing habits across websites, which do not use their services. We are using the information collected from these services to find usability problems and thereby improve our services. The recordings will never identify you or your account.
    • 5.2.14.At times, the Company conducts a User survey to collect information about Users' preferences. These surveys are optional and if the Users choose to respond, their responses will be kept anonymous. The information that the Company collects in the surveys is used to help the Company improve its Services to meet the needs and preferences of the Users and for marketing and advertising purposes.
    • 5.2.15.If the Company or substantially all of its assets are acquired by a third party, personal information and sensitive personal information held by the Company about its Users and Practitioners will be one of the transferred assets. Any third party to which the Company transfers or sells its assets to, will have the right to continue to use the personal information, sensitive personal information and other information that the Users and Practitioners provide to us, after following the reasonable standard of security in accordance with the Terms of Use, this Privacy Policy and the laws of India.
    • 5.2.16.Company will only use your personal information including sensitive personal information for the above stated purposes of conducting necessary and helpful business functions. We shall ensure that necessary systems are in place to protect the privacy of your personal information and to use it only for legitimate purposes. You also have a responsibility to keep your personal data correct and accurate.
    • 5.2.17.However, any personal information retrieved/ obtained from resources accessible from the public domain, government or third parties may be retained and used for the purposes described in this Policy.
    • 5.2.18.The Company or any person/service provider, on its behalf, holding sensitive personal information, shall not retain that information for longer than is required for the above stated purposes or is otherwise required under any applicable law for the time being in force. Your sensitive personal information will be de-identified in a secure manner, when it is no longer required, unless its retention is required to satisfy legal, regulatory or accounting requirements or to protect our interests.

• 6.SHARING AND DISCLOSURE OF PERSONAL INFORMATION TO THIRD PARTIES

  • 6.1.The Company may disclose and share personal information, including sensitive personal information, with third parties including our group companies, affiliates, subsidiaries and the vendors/service providers that work for the Company. Each such disclosure/sharing allows the Company to enable the Company to perform its business activities efficiently and to improve its Services.
  • 6.2.By agreeing to this Policy, you agree that, we may share your personal information, including sensitive personal information, as follows:

    Information shared with following in India or abroad	Nature of Information and Purpose
    6.2.1Affiliates, Group Companies, Subsidiaries of the Company, whether in India or overseas	Exchange personal information, including sensitive personal information, about you to provide, improve and communicate with you about their products and services.
    6.2.2Practitioner or Lab	To provide you Services as per the Terms of Use.
    6.2.3Marketing and survey organizations	Use personal information for marketing purposes. This includes putting your name and contact details on marketing and survey lists for the purpose of enhancing and promoting our activities and research.
    6.2.4Agencies for undertaking verification and validation of your personal information including sensitive personal information.	Transfer personal information, including sensitive personal information, to our service providers for verification and validation, when you register as a Practitioner or you apply for a job with us or enter a contest.
    6.2.5Agencies providing technology hosting services, email hosting services, video solution services, audio solution services, messaging services, payment gateway services, technology development services, site maintenance services	Exchange personal information, including sensitive personal information, with web hosting infrastructure providers, application service providers, data centre service providers, email hosting provider, video and audio technology service providers, messaging solution provider, payment gateway service provider and website developer and maintainer to enable the Company to provide Services as per the Terms of Use.
    6.2.6Professional services providers	Exchange personal information, including sensitive personal information, with legal, audit, banking, insurance, accounting services, technology and data processing companies for various statutory compliances and protection of our rights and interests.
    6.2.7Purchaser or assignee of the Company	Disclosure of personal information, including sensitive personal information- to a subsequent owner, co-owner or operator of the website; in connection with a corporate merger, consolidation, restructuring, dissolution, reorganisation, issuance of securities, the sale of substantially all of the Company's stock and/or assets or other corporate change, including, without limitation, during the course of any due diligence process.
    6.2.8Other third parties	Disclose your personal information, including sensitive personal information, to third parties when you agree to receive information from them or request that we share your information with them.

  • 6.3.The Company, may, in certain instances, disclose your personal information including sensitive personal information, when we have reason to believe that it is necessary to identify you, contact you, or bring legal action to protect your rights or the rights of the Company or others.
  • 6.4.We may also disclose your personal information including sensitive personal data or information, when you ask us to do so or when we believe it is required by law.
  • 6.5.Third parties who perform services on our behalf are contractually permitted to use your information in the manner and for the purposes provided in this Policy only.
  • 6.6.The Company or any person / service provider on our behalf does not publish your sensitive personal data or information in any scenario. However, personal information shall be shared, without obtaining your prior consent, where such disclosure is necessary in compliance of a legal obligation or with Government agencies mandated under the law to obtain information including sensitive personal data or information for the purpose of verification of identity, or for prevention, detection, investigation of crimes including but not limited to cyber incidents, prosecution, and punishment for offences.

• 7.TRANSFER OF PERSONAL INFORMATION

  • 7.1.Your personal information, including sensitive personal information, may be transferred outside India in due compliance with the Information Technology (Reasonable security practices and procedures and sensitive personal information) Rules, 2011:
    • 7.1.1.To the countries where the Company does business or has operations;
    • 7.1.2.To any affiliate, subsidiary, group companies of the Company;
    • 7.1.3.To offshore vendors/service providers/third parties engaged by the Company for its business operations and services.

• 8.REASONABLE SECURITY PRACTICES AND PROCEDURES

  • 8.1.The Company and any person/ service provider on behalf of the Company respects all personal information provided to us, and takes all reasonable steps towards protection of the same. We ensure that security systems are in place to protect the privacy of your personal information and to use it only for legitimate purposes. We have implemented industry standard security technologies, and use reasonable administrative, technical, physical security procedures and organizational measures, with the objective of protecting your privacy from unauthorized access, improper use or disclosure, and we periodically review the same. We maintain physical, electronic and procedural safeguards to protect the confidentiality and security of personally identifiable information transmitted to us.
  • 8.2.We shall not be responsible for any security breaches which are beyond our reasonable control. We assume no responsibility if any User or Practitioner uses unsecured means of communication while sharing his personal information including sensitive personal information with us. We also assume no responsibility for any data loss or theft due to unauthorized access to the User's or Practitioner's electronic devices through which the User or the Practitioner avails the Services, and the Company shall not be held liable for any loss whatsoever incurred by the User or the Practitioner on this account.
  • 8.3.No administrator at the Company will have knowledge of your password. You are responsible for keeping your password confidential and not sharing it with anyone. It is important for you to protect your password, your computer and your mobile phone from unauthorised access. Be sure to log off from the Site when finished or when using a shared computer. The Company does not undertake any liability for any unauthorised use of your account and password. If you suspect any unauthorized use of your account, you must immediately notify the Company by sending an email or through the Contact Us form on the Site. You shall be liable to indemnify the Company due to any loss suffered by it due to such unauthorized use of your account and password.
  • 8.4.Notwithstanding the above, the Company is not responsible for any breach committed by the Practitioners or the Labs, with respect to the Personal Information and Personal Sensitive Information shared with them for the purpose, as mentioned above, as they are independent parties and the Company has no control over their functioning.
  • 8.5.The Company shall not be responsible for any breach of security or for any actions of any third parties or events that are beyond the reasonable control of the Company including, acts of government, computer hacking, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, poor quality of Internet service or telephone service of the User or Practitioner etc.
  • 8.6.Notwithstanding the above, the Company is not responsible for breach of security or for any actions of the Practitioners or of member of their Workforce. The Practitioners must maintain appropriate security with regard to all personnel, systems, and administrative processes used by them or members of their Workforce to transmit, store and process the User Information through the use of the Site and the System.

• 9.REFUSAL TO GIVE CONSENT, OPT OUT AND WITHDRAWAL

  • 9.1.In case of your refusal to provide the desired personal information and data including sensitive personal information, or withdrawal of your consent at any point of time, the Company at its discretion may take such action(s) as available to Company under Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011, including suspension or deletion of the User Account or ceasing to provide any further Services to you.

• 10.MANAGEMENT OF PERSONAL INFORMATION AND REDRESSAL OF GRIEVANCES

  • 10.1.The Company aims to keep the information about you as accurate as possible. For any information query, concern, review, updation, discrepancy, dispute, modification, deletion or opting out/ withdrawal of the personal information provided by you, or resolution of any grievances you may contact the following designated authority in writing by e-mail or fax, at the following address-
    Data Privacy and Grievance Officer
    
    Name: Jia Maheshwari
    
    Address: DBS Business Centre, DBS Heritage House, Prescott Road, Fort, Mumbai 400001
    
    Phone: +919819483269
    
    Email: jia@logintohealth.com
    
    The Data Privacy and Grievance Officer shall redress the grievances within one month from the date of receipt of grievance.

    THE USER AND THE PRACTITIONER UNDERSTAND AND ACKNOWLEDGE THAT BY CHECKING THE “AGREE/ I AGREE” TAB/BUTTON ON THE SITE AT THE TIME OF REGISTRATION, FOR THIS PRIVACY POLICY AND/OR ANY OTHER FORM(S) OR AGREEMENT PRESENTED TO YOU ON THE SITE, OR BY USING ANY SERVICES, YOU ARE AGREEING TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY AND THAT SUCH ACTION / CONFIRMATION CONSTITUTES A LEGAL SIGNATURE RESULTING IN A BINDING CONTRACT BETWEEN YOU AND THE COMPANY.

     

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