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About Logintohealth

• What is LogintoHealth?
• Can LogintoHealth handle my emergency situations?
• Can LogintoHealth be accessed on mobile devices?
• Where is LogintoHealth available?
• Is there a minimum age requirement?
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How does it work?

• How do I sign up for LogintoHealth?
• How do I pay for LogintoHealth?
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Troubleshooting

• What do I need for Online Consultation video conferencing?
• How do I join an Online Consultation Video call?
• I cannot get the Allow button on Google Chrome, Share selected device button on Mozilla Firefox?
• What can I do if my speakers are not working?
• What is the minimum bandwidth required for a video connection?
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Online Consultation

• What is the difference between choosing Next available GP/Pediatrician and choosing a Specific Doctor?
• How long is each consult?
• What do I need for Online Consultation video conferencing?
• How much does it cost to do Online Consultation?
• How do I find the right provider for me?
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Ask a Question

• What is Ask a Question?
• Is my identity revealed under Ask a Free Question?
• What if the doctor does not respond to the question within 24 hours?
• Why are some doctors displayed as online and some offline?
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Diagnostic Test

• What is Diagnostic Test?
• What is the lab code?
• What is a transaction id/order number?
• How do I cancel a Diagnostic Test?
• How are the results sent to me?
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Clinic Appointment

• What is Clinic appointment?
• What is Instant Clinic Appointment?
• Do you charge for booking a clinic appointment?
• How do I cancel the clinic appointment?
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Quick Advice

• What is Quick Advice?
• Do you have any plans or packages?
• How do I connect with the doctor for Quick Advice?
• How do I rehear the last call?
• How do I make payment for the Quick Advice call?
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Providers

• Are LogintoHealth doctors and therapists part of a call center?
• Are LogintoHealth providers evaluated?
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Prescriptions

• What about prescriptions?
• LogintoHealth Prescription Policy
• What if I need tests or lab work?
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My Account

• How do I reset my password?
• How do I update/edit my personal information?
• How can I get a refund?
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Security and Privacy

• Is LogintoHealth safe and private?
• Will I have a record of my LogintoHealth visit?
• Do providers have access to my health information?
• Can I get a copy of my medical records?
• Is my credit card information secure?
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Refund and Cancellation

• How can I get a refund?
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