In case of Next Available GP/Pediatrician, the objective is to connect you to the practitioner immediately. Hence, post payment, the system connects you at once to a general physician that is available online and who accepts your request. Same process is followed for Next Available Pediatrician. You know the identity of the practitioner after the call is connected.
In case of choosing a specific doctor, you select the specific doctor that you want to connect with and schedule a visit for a specific time. Once you receive a confirmation from the doctor, you proceed with payment. At the scheduled time, you will receive a video link or a call from us and we will connect you to that doctor.
Standard medical consultations are approximately fifteen minutes and most visits are completed within this time frame. The physician has the option to extend the visit at no additional charge to the patient. The duration of the visit will be specified on the doctor search results page.
After you set-up an account, you will be able to use a simple test and check if your system is ready for a video consultation using the link 'Check Your System' on your Dashboard.
To use video conferencing you need:
The doctors decide how much they want to charge for the consultation. Please note that certain doctors charge a premium for calls outside normal work hours and during weekends.
All of our providers are listed online. You can search providers by their name or by specialty. For the selected specialty, we use an algorithm to list providers based on the recommendations received, average feedback rating, their experience, their qualification and the number of consultations done.
You can further refine your search based on the filtering criteria provided by us. Also, for each doctor, we provide detailed information covering his/her qualification, experience in years, awards, hospital associations, etc so that you can make an informed selection.
It is our endeavor that LogintoHealth providers will be available 24 hours a day, 7days a week, 365 days a year including holidays. However, there are times when a patient may have the choice of several doctors, or only a few or none.
While some of the participating providers do speak other languages, LogintoHealth is currently only available in English and Hindi.
Yes. Like seeing any doctor, if you are referred to another provider, the consultation fees still apply.
Providers have the option to make themselves available online by video or by phone (or both), which can vary depending on the time of day, day of the week, and computer access. If they are only available by phone, that will be the only way to connect with that provider at that particular time.
We display doctors that are available online and whose slots are available immediately to provide faster access to practitioners. However, there are times when the doctors, despite being online, might not be able to accept your request due to other engagements. In such a case, the doctor will attempt to confirm the appointment request within 24 hours.
You can also send an appointment request to any of our offline practitioners who will also usually confirm the same within 24 hours.