Contact Support
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How do I select a plan that suits my needs?

We have 3 options which can be selected as per your requirement. Please refer to the grid below to determine the correct plan for you:

 Plan Type          

 Own a Clinic   

 Own a clinic and manage multiple consultants   

 Visit multiple Clinics   

 Doctor Plan

 Yes

 No

 Yes

 Clinic Plan

 Yes

 Yes

 No

 Combo Plan

 Yes

 Yes

 Yes

 

 

 

 

 

For further details on our Plans, please refer the Pricing page.

How will I know that my SMS credits and storage space are getting exhausted?

We will display the number of SMS and storage space consumed by you till date in your Sms and Email Settings page so that you can plan your subscription renewal accordingly.

What if I need to change my plan from Doctor Plan to a Clinic Plan?

You can change your plan from Doctor plan to Clinic plan. You can either wait till the Doctor plan expires or you can purchase the Clinic Plan while the Doctor Plan is still valid. If you purchase the Clinic Plan while the Doctor Plan is still valid:

  1. We will carry forward the unutilised SMS balance and unutilised storage space.
  2.  Both plans will be operational simultaneously.
  3. Please make sure to add all the clinics that you own and visit before you take the Clinic Plan. Once you shift plans, you will not be able to add a clinic.

If I get tagged as a Consultant by a Clinic, will the SMS and storage space get debited from my subscription plan?

If ABC Clinic adds you as a Consultant, then the SMS and the storage space will get debited from ABC Clinic's plan. However, if you had already added ABC Clinic as a clinic under your own Doctor Plan, the SMS and the storage space will continue to get debited from your plan.

If another Clinic (for e.g ABC Clinic) who has tagged me as a Consultant does not renew its Clinic Plan, can i continue to send SMSes to my patients for that Clinic?

Yes, If ABC Clinic does not renew their plan and you still want to continue to send SMSes for ABC Clinic appointments to your patients, ask ABC Clinic to delete you as a consultant. Dont worry, your data will not get deleted. Once you are deleted as a consultant from that Clinic, you can upgrade your own plan so that you can add one more clinic. Once you upgrade, you will see an option to "Switch Clinic" whereby you will be able to add ABC Clinic to your own plan and send SMS and store data for your patients for ABC Clinic.